Job Description
London, W14
Hourly Rate: £14.80
Stambridge Group are a rapidly expanding company with national sites providing cross-industry services, as well as specialist staff for events across the UK.
There are currently vacancies for regular year-round work for SIA licenced security officers in the West London venue of Olympia. A full Venue Specific training programme will be undertaken prior to any active shifts on site. Applicants must have a flexible, proactive approach and be comfortable with assisting with a range of stewarding duties including customer service and crowd management support. The role is ideal for individuals who enjoy engaging with the public and being part of high-profile, fast paced events.
Essential requirements:
- Eligible to work in the UK.
- Valid SIA Door Supervisor licence.
- Professional appearance with a high standard of personal presentation and hygiene.
- Ability to work independently and as part of a team.
- Flexible and adaptable approach to working hours and shifts.
- Strong communication and interpersonal skills.
- Reliable and committed to delivering excellent customer service.
- Comfortable working outdoors in all weather conditions.
Preferred requirements:
- Previous experience working in security, events, exhibitions, hospitality or customer-facing roles.
- Experience working at large scale events or managing high footfall environments.
- Confidence when engaging with members of the public and providing information.
Responsibilities:
- Monitor event areas to ensure the safety and security of guests, staff, and property.
- Assist guests with enquiries, providing excellent hospitality and guest services.
- Manage crowd control, ensuring orderly movement of attendees during events.
- Respond promptly to incidents or emergencies, liaising with emergency services when necessary.
- Maintain a visible presence throughout the event to deter misconduct or unsafe behaviour.
- Working in harmony alongside other agencies at the West London venue with a one-team approach.
Skills:
- Proven management skills with the ability to oversee large crowds efficiently.
- Excellent communication skills, capable of handling difficult situations calmly and professionally.
- Ability to remain alert and vigilant during long shifts, demonstrating attention to detail.
- Organised with good time management skills to handle multiple responsibilities effectively.
- Ability to work well under pressure in dynamic environments whilst maintaining a professional demeanour.
While work may not be required every day, flexibility is essential. We are looking for reliable team members who can commit to regular work and contribute to maintaining a safe, secure and professional environment for all visitors, exhibitors and staff.
Please only apply if you can provide good availability.
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